Frequently Asked Questions

How long does shipping take?
Most orders are processed within 1-2 business days. Standard delivery takes 5-8 business days within the US. You'll receive a tracking number via email once your order ships.

Do you offer free shipping?
Yes! All orders ship free, with no minimum order required.

What is your return policy?
We offer a 30-day hassle-free return policy. If you're not completely satisfied, contact us within 30 days of receiving your order for a full refund or exchange. Items must be unused and in original packaging.

Are your products safe to use?
Absolutely. We only stock products that meet quality and safety standards. All items are BPA-free, non-toxic where applicable, and rigorously evaluated before listing.

Can I track my order?
Yes. Once your order ships, you'll receive an email with a tracking link. You can also use our Track Order page to check your shipment status anytime.

What if my item arrives damaged?
We're sorry to hear that. Please contact us at support@pulsecart.com within 7 days with a photo of the damage and we'll send a replacement at no cost to you.

Do you ship internationally?
We currently ship within the United States. International shipping options are coming soon.

How do I contact customer support?
Email us at support@pulsecart.com and we'll respond within 24 hours, Monday through Friday.